Reputation and customer reviews make or break businesses in the hospitality industry. Also, experience is everything: What amenities are provided? How friendly is the staff? Are the rooms properly cared for? Is the location close to places I want to go?
88% of guests consult online reviews for answers to questions like these before making a purchase decision.
Uncover pain-points and enable your business to make decisions based on data and insights from real customers. Test out new ideas and continuously innovate based on guest sentiment and operational improvements.
Easily gather new reviews from your guests via automated SMS/MMS or email review requests all sent from within the Review Maiden web application, supporting your guest’s journey, from their first visit, and all of their returns.
Are you ready to improve your online visibility with Review Maiden's local SEO platform and watch your reservation numbers increase year over year? Watch our demo and speak with a review specialist today!
Understand moments that matter - everything from the sales floor to online channels and communications - to increase loyalty, acquisition, and customer lifetime value.
Collecting reviews is hard and cumbersome on your own. Sending out emails or asking in person can be very annoying and tracking it is next to impossible. That's why we made Review Maiden. Easily send your customers a text message or email with a simple ask to leave you a review. Review Maiden technology makes it easy and seamless for your customer by utilizing apps they are already familiar with. Learn how you can 10x your 4 and 5-star reviews with Review Maiden!
Review Maiden instantly syncs all your reviews within it's platform so you can see everything in one place. Setup notifications for new reviews, by specific rating or just check-in from time to time. Review Maiden gives you the information you want, when you want.
Review Maiden is mobile optimized. Send review requests from your phone or reply to reviews on the go. We are where you are.
We're a company founded on optimization, it's in our DNA to delivery a system that ensures operating it makes your life easier, not harder. We make sure all your reviews are in the same place so you don't have to go to different websites to manage them. We make it easy to manage every aspect of your online reputation from Review Maiden.
Take a minute to watch our demo and see how Review Maiden can improve your business!